{"product_id":"achieve-total-quality","title":"Achieve Total Quality","description":"Total quality, involving the entire operation of a company, is essential to competitive strength. In this practical book, the author shows how quality can be achieved in all areas of business, including management, production, marketing, customer services and personnel. Using as examples UK and overseas companies in the manufacturing and service sector, he examines ways in which directors and senior managers can develop a quality-driven strategic plan and ensure that it is put into practice throughout the company.","brand":"Thryft Singapore","offers":[{"title":"Like New","offer_id":50949140676889,"sku":"HD62.15.H88 1992","price":7.9,"currency_code":"SGD","in_stock":false},{"title":"Very Good","offer_id":50949140709657,"sku":"HD62.15.H88 1992","price":6.9,"currency_code":"SGD","in_stock":false},{"title":"Good","offer_id":50949140742425,"sku":"HD62.15.H88 1992","price":5.9,"currency_code":"SGD","in_stock":false},{"title":"Well Read","offer_id":50949140775193,"sku":"HD62.15.H88 1992","price":5.9,"currency_code":"SGD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0110\/0598\/4849\/files\/book_not_available-01_f528983e-6520-4df5-9cb4-6d910a528388.jpg?v=1751559017","url":"https:\/\/thryft.sbs\/products\/achieve-total-quality","provider":"Thryft","version":"1.0","type":"link"}