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Analytics at Work: Smarter Decisions, Better Results

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Turn Data Into Better Business Decisions

Thomas H. Davenport presents an implementation-focused guide to workplace analytics. The five-step DELTA model connects data, people, technology, and leadership. Practical examples show managers how to apply analysis to everyday decisions.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
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Analytics at Work: Smarter Decisions, Better Results

Regular price $10.90
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ISBN: 9781422177693
Date of Publication: 2010-02-08
Format: Hardback
Related Collections: Business
Related Topics: Management, Leadership, Technology
Goodreads rating: 3.55
(rated by 371 readers)

Description

Most companies have massive amounts of data at their disposal, yet fail to utilize it in any meaningful way. But a powerful new business tool - analytics - is enabling many firms to aggressively leverage their data in key business decisions and processes, with impressive results. In their previous book, Competing on Analytics, Thomas Davenport and Jeanne Harris showed how pioneering firms were building their entire strategies around their analytical capabilities. Rather than "going with the gut" when pricing products, maintaining inventory, or hiring talent, managers in these firms use data, analysis, and systematic reasoning to make decisions that improve efficiency, risk-management, and profits. Now, in Analytics at Work, Davenport, Harris, and coauthor Robert Morison reveal how any manager can effectively deploy analytics in day-to-day operations--one business decision at a time. They show how many types of analytical tools, from statistical analysis to qualitative measures like systematic behavior coding, can improve decisions about everything from what new product offering might interest customers to whether marketing dollars are being most effectively deployed. Based on all-new research and illustrated with examples from companies including Humana, Best Buy, Progressive Insurance, and Hotels.com, this implementation-focused guide outlines the five-step DELTA model for deploying and succeeding with analytical initiatives. You'll learn how to: * Use data more effectively and glean valuable analytical insights * Manage and coordinate data, people, and technology at an enterprise level * Understand and support what analytical leaders do * Evaluate and choose realistic targets for analytical activity * Recruit, hire, and manage analysts Combining the science of quantitative analysis with the art of sound reasoning, Analytics at Work provides a road map and tools for unleashing the potential buried in your company's data.
 

Turn Data Into Better Business Decisions

Thomas H. Davenport presents an implementation-focused guide to workplace analytics. The five-step DELTA model connects data, people, technology, and leadership. Practical examples show managers how to apply analysis to everyday decisions.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

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