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This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!
*Books may be missing bundle media (e.g. CD, e-book code), if included.
This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
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When you've hurt someone all you want to do is make things right.
Same thing if you've been wronged.But sometimes just saying or hearing, "Sorry," isn't enough.Relationships are fragile. And whether fractured by a major incident or a minor irritation, the ensuing emotions can often feel insurmountable preventing the relationship from moving forward or the offended from moving on. In order to make things right, something more than "sorry" is needed. #1 "New York Times" bestselling author Gary Chapman and Jennifer Thomas have teamed up to deliver this groundbreaking study of how we give and receive apologies. It's not just a matter of will, but it's a matter of how you say, "I'm sorry" that ultimately makes things right with those you love. This book will help you discover why certain apologies clear the path for emotional healing, reconciliation, and freedom, while others fall desperately short.
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