{"product_id":"operations-management-5","title":"Operations Management","description":"Operations Management presents Terry Hill's vision of how operations can deliver real competitive advantage for organizations. It provides detailed consideration of service delivery system design, with a dedicated chapter on the subject; introduces the importance of people management from the beginning; provides expanded discussion of operations strategy and market linkage, enterprise resource planning, and supply chain issues including e-procurement; demonstrates operations in the \"real world\" with over 100 mini-cases, plus detailed long case studies at the end of the book to encourage critical analysis; and offers a range of companion materials for lecturers and students. Companion","brand":"Thryft Singapore","offers":[{"title":"Like New","offer_id":44658415370521,"sku":"TS155","price":11.9,"currency_code":"SGD","in_stock":false},{"title":"Very Good","offer_id":44658415403289,"sku":"TS155","price":11.9,"currency_code":"SGD","in_stock":true},{"title":"Good","offer_id":44658415436057,"sku":"TS155","price":11.9,"currency_code":"SGD","in_stock":false},{"title":"Well Read","offer_id":44658415468825,"sku":"TS155","price":11.9,"currency_code":"SGD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0110\/0598\/4849\/files\/2903788.jpg?v=1717734445","url":"https:\/\/thryft.sbs\/products\/operations-management-5","provider":"Thryft","version":"1.0","type":"link"}