{"product_id":"the-buzz-50-little-things-that-make-a-big-difference-to-worldclass-customer-service","title":"The Buzz : 50 Little Things that Make a Big Difference to Worldclass Customer Service","description":"Energize and inspire customer service - create The Buzz!Customers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50 tips and techniques to create a Buzz that delivers world-class customer service.In his punchy, accessible guide, well-known author David Freemantle offers simple, helpful advice on forming strong bonds with your clients. Create a Buzz for customer care throughout your company and inspire everyone to Make A Difference (perhaps even form a M.A.D. group!). Inject energy, vitality and warmth into your customer relations; create a Buzz and reap the rewards.","brand":"Thryft Singapore","offers":[{"title":"Like New","offer_id":44763568177433,"sku":"X20192","price":6.9,"currency_code":"SGD","in_stock":false},{"title":"Very Good","offer_id":44763568242969,"sku":"X20192","price":4.9,"currency_code":"SGD","in_stock":false},{"title":"Good","offer_id":44763568275737,"sku":"X20192","price":3.9,"currency_code":"SGD","in_stock":false},{"title":"Well Read","offer_id":44763568308505,"sku":"X20192","price":3.9,"currency_code":"SGD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0110\/0598\/4849\/files\/633195.jpg?v=1717732243","url":"https:\/\/thryft.sbs\/products\/the-buzz-50-little-things-that-make-a-big-difference-to-worldclass-customer-service","provider":"Thryft","version":"1.0","type":"link"}